Privacy Policy

MSP and IT is committed to protecting your privacy and ensuring transparency in how your data is collected, used, and safeguarded. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information. We comply with global privacy standards, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect information to provide and improve our services. This includes:

1.1 Information You Provide
  • Personal Details: Name, email address, phone number, company name, and job title.
  • Account Information: Login credentials for any services requiring account creation.
  • Feedback or Queries: When you contact us via forms, chat, or email.
1.2 Automatically Collected Information
  • Usage Data: Pages visited, time spent on our website, and other analytics.
  • Device Information: IP address, browser type, operating system, and device type.
  • Cookies and Tracking: Data collected through cookies, pixel tags, and similar technologies.
1.3 Third-Party Sources
  • Information obtained through partners or publicly available platforms.

2. How We Use Your Information

We use your data to:

  • Provide and improve our services.
  • Personalize your experience.
  • Respond to your inquiries and support requests.
  • Send promotional and informational materials (with your consent).
  • Ensure site security and prevent fraud.
  • Comply with legal obligations.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Consent: When you opt-in to receive communications.
  • Contractual Necessity: To provide services you’ve requested.
  • Legitimate Interest: For business operations, marketing, and analytics.
  • Legal Obligation: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:

  • Service Providers: Trusted third parties assisting in operations like hosting, analytics, and customer support.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Partners: For co-branded services or events (with your consent).

5. International Data Transfers

Your data may be stored and processed outside your country, including in jurisdictions that may not have the same data protection laws as your own. We ensure adequate safeguards are in place, including EU Standard Contractual Clauses for GDPR compliance.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Under GDPR and other global privacy regulations, you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate or incomplete information.
  • Erasure: Request the deletion of your data (the "right to be forgotten").
  • Restriction: Limit the processing of your data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Opt-out of certain data uses, including marketing.
  • Withdraw Consent: Revoke previously given consent at any time.

To exercise your rights, please contact us at privacy@mspandit.com.

8. Security Measures

We use industry-standard security measures, including encryption, access controls, and regular audits, to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, analyse usage, and personalize content. You can manage your cookie preferences via browser settings or our cookie consent banner.

10. Third-Party Links

Our site may contain links to external sites. We are not responsible for their privacy practices or content.

11. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of our services constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this policy, please contact us:

  • Email: info@mspandit.com

Acknowledgment

By using this site, you agree to this Privacy Policy and our commitment to protecting your data.

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