Enterprise-Level Software Integration for a Global Semiconductor Manufacturer

Industry: Hi-Tech (Semiconductors)

Technology Used: SAP, Azure Synapse Analytics, Power BI, SQL Server, Azure Data Factory

Region: North America

Challenge: A leading global semiconductor manufacturer had multiple business units operating on disparate enterprise systems, leading to inefficiencies in supply chain management, production planning, and reporting. The client wanted to integrate their various ERP, CRM, and production systems into one seamless platform to improve data accuracy, streamline operations, and improve decision-making.

Business Impact:

• Fragmented business operations leading to inefficiencies
• Inaccurate data affecting production planning and decision-making
• Lack of real-time insights into supply chain and production performance

Solution: MSP and IT deployed an Offshore Development Center (ODC) model, providing dedicated experts in SAP integration, Azure Synapse Analytics, and Power BI to create a centralized data platform. We implemented Azure Data Factory for seamless integration between ERP, CRM, and production systems. The consolidated data was processed and analysed in Azure Synapse Analytics, with real-time reporting and interactive dashboards created in Power BI for executives to monitor supply chain and production metrics.

Technology Stack:

• SAP for enterprise resource planning
• Azure Synapse Analytics for data integration and analytics
• Power BI for real-time reporting and dashboards
• SQL Server for database management
• Azure Data Factory for ETL and data integration

Outcome:

• 25% improvement in operational efficiency by centralizing data
• 30% reduction in supply chain delays through better planning and forecasting
• 15% increase in production throughput with improved decision-making
• 40% reduction in manual reporting errors

Client Testimonial: "MSP and IT’s ODC model allowed us to integrate our global operations seamlessly. The insights provided by their analytics solution helped us make better decisions and improve our overall efficiency."