Digital Transformation for an IoT Company with Offshore Development Team

Industry: Hi-Tech (IoT Solutions)

Technology Used: IoT, Azure IoT Hub, Power BI, SQL Server, Python, AWS Lambda

Region: UK

Challenge: A UK-based IoT company specializing in smart home solutions was struggling with inefficient data handling and analysis for their IoT devices. The company needed to scale its IoT infrastructure and integrate data from thousands of connected devices for real-time monitoring and decision-making. Additionally, they wanted to enhance their analytics capabilities to offer valuable insights to their customers.

Business Impact:

• Poor data analytics capabilities for connected devices
• Slow decision-making due to lack of real-time data processing
• Inability to offer advanced insights to customers

Solution: MSP and IT engaged in an Offshore Development Center (ODC) model, providing dedicated resources to help with scaling the IoT infrastructure and developing the backend for data processing. We implemented Azure IoT Hub for secure device-to-cloud communication and integrated Power BI for real-time dashboards and data visualization. We used AWS Lambda to create serverless computing models for scalable data processing and analytics. Additionally, we developed predictive models using Python to analyse IoT data and provide customers with insights into device performance and usage patterns.

Technology Stack:

• Azure IoT Hub for device-to-cloud communication
• Power BI for real-time analytics and dashboards
• AWS Lambda for serverless data processing
• SQL Server for data storage
• Python for predictive analytics and data modeling

Outcome:

• 50% reduction in data processing latency
• 40% improvement in device performance analytics with real-time dashboards
• 30% increase in customer satisfaction through actionable insights from IoT data
• Enhanced scalability of IoT infrastructure with serverless processing

Client Testimonial: "The offshore team from MSP and IT was instrumental in helping us scale our IoT platform and enhance our analytics capabilities. Their solution provided us with valuable insights into device performance, ultimately improving customer satisfaction."