Optimizing Software Development and IT Operations for a Leading Hi-Tech Company (ODC Model)

Industry: Hi-Tech (Software Development)

Technology Used: .NET, Angular, React, Azure DevOps, SQL Server, Microsoft Azure

Region: North America

Challenge: A leading Hi-Tech company, specializing in providing custom software solutions for various industries, struggled with scaling their development team to meet increasing customer demand. Their internal development team was stretched thin, unable to meet deadlines, and facing performance bottlenecks due to lack of specialized resources. They also required additional expertise in DevOps practices to improve their CI/CD pipeline and speed up product delivery.

Business Impact:

• Delayed project timelines due to lack of development resources
• Inefficiency in software development processes, leading to slow time-to-market
• Limited scalability of internal development teams for rapid project delivery

Solution: MSP and IT engaged with the client through an FTE (Full-Time Equivalent) engagement model, establishing an Offshore Development Center (ODC) to handle ongoing development and IT operations. We provided dedicated resources in areas such as .NET development, front-end frameworks (Angular, React), and Azure-based DevOps practices. Our offshore development center was tasked with scaling the product development team and improving the CI/CD pipeline by integrating Azure DevOps for automated testing, build, and deployment processes. Our team collaborated with the client’s in-house team in an agile development environment, ensuring transparent communication and faster product delivery.

Technology Stack:

• .NET for backend development
• Angular & React for front-end development
• Azure DevOps for CI/CD pipeline and collaboration
• SQL Server for database management
• Microsoft Azure for cloud deployment and scaling

Outcome:

• 30% reduction in time-to-market for new product features due to the dedicated offshore development team
• 20% increase in development efficiency through improved collaboration and agile processes
• Improved scalability by adding specialized developers to meet project deadlines
• 10% reduction in operational costs due to the offshore model and reduced need for in-house hiring

Client Testimonial: "Partnering with MSP and IT for our Offshore Development Center was one of the best decisions we've made. They provided us with the expertise we needed, helped scale our development operations, and significantly improved our product delivery speed."